[Resolved] Godrej Appliances — service not done by service center

Debashiskarmakar

from Mumbai, Maharashtra

Address:

Howrah, West Bengal, 711312

Dear godrej,

I am writing this mail to informed you that i made a mistake by buying godrej refrigerator with at most concern about my refrigerator and fed up with service center. Which was i bought in feburary 2017 from m/s-deys electronies, o. T. Road, khadinan more, bagnan.

From last month i am continuously following up with customer care about my refrigerator which was not working. I first made verbal complaint (Complaint no. Is
K[protected], secret code is 377) about the issue, then one of your
Technician came (16.04.2018) and did the inspection. He advised me to
Change compressor machine which is still in the warranty period. Hence
The technician say it will be change within 6-7 working days but it
Does not change till date.
I am enclosing the copy of the bill and other documents
For your reference and hope that my request will be entertained very
Soon and will take up with concern authority.

+2 photos

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Jun 27, 2018

Complaint marked as Resolved

Godrej Appliances customer support has been notified about the posted complaint.

Verified Support

May 15, 2018

Godrej Appliances Customer Care's response Dear Debashis,

Sorry to have disappointed you. We have forwarded your details to the relevant team and assure you that they will address your issue at the earliest.

Regards,
Godrej Appliances Team.

Verified Support

May 16, 2018

Godrej Appliances Customer Care's response Dear Debashis,

We've been updated by our team that your concerns have been addressed & the issue is resolved now. Thank you for your support.

Regards,
Godrej Appliances Team.