[Resolved] Godrej Appliances — service poor

Saroj1234

from Mumbai, Maharashtra

Address:

753008

This is to bring your kind notice that, my godrej refrigerator is being repaired repetedly by your service people located at cuttack. Every year, 2-3 times service personnel are coming taking money and temporarily repaired and goning back. Same problem has been observed repeatedly.

I dont understand, service people are technically incompetent or working on behalf of godrej to collect money is not clear.

Please attend the service w. R. T w[protected]. (Contact no-[protected])
Or [protected].

This is final time i am requesting.

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Apr 6, 2018

Complaint marked as Resolved

Godrej Appliances customer support has been notified about the posted complaint.

Verified Support

Mar 05, 2018

Godrej Appliances Customer Care's response Dear Saroj,

We are extremely sorry to hear about your experience. We have forwarded your details to the concerned team and assure you that we will address your issue at the earliest.

Regards,
Godrej Appliances Team.

Verified Support

Mar 06, 2018

Godrej Appliances Customer Care's response Dear Saroj,

We've been updated by our team that your concerns have been addressed & the issue is resolved now. Thank you for your support.

Regards,
Godrej Appliances Team.