Godrej Appliances — service was pathetic

Address:

Thane, Maharashtra, 421301

Hi this reference to Air conditioner service which was done yesterday (28/05/18) I raised an complaint Via Customer care twice complaint no. is B[protected] for Repairing of air conditioner ( AC was not cooling). Technician was visited to my place and started repairing ( he just clean AC) nothing he as done and told me to make the payment (580rs).
I told him after cleaning AC was not cooling he told me that the temperature is very high hence its not cooling and he told me that it will cooled in evening /Night. I said its ok.
Even the AC was not working properly at night.
I logged a complaint once again to customer care complaint department they told we will get touch in 4 hour. however I have not receive any Call, so I called on yesterday technician no. and inform about the scenario he told me that will not able come at he busy today.
Then I told him that I will escalate to senior management he saying do whatever u want to do we don't care and there are lot complaint is pending from godrej department.

Its a request to you if cannot provide the service then please do not sale the product.

Regards
Jaikishan Kanojia