[Resolved] Godrej Appliances — the godrej refrigerator is not working

B S Murali

Address:

Vittal Nagar,2ndStg,2Mn,4thCrs, 560078

The godrej refrigerator is not working when switched on. The voltage stabilizer that came along with the refrigerator as a package indicates 6v and stops instead of reaching to 220v. Also there is some "tik tak" sound from the stabilizer. The refrigerator is not getting the power supply from the stabilizer.
Few months before a godrej authorized service engineer has visted to rectify a complaint on the same product and cahnged a electronic chip in the product and said there will be no complaints for next 5 years.

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Mar 30, 2020

Complaint marked as Resolved

Godrej Appliances customer support has been notified about the posted complaint.

Verified Support

Feb 18, 2020

Godrej Appliances Customer Care's response Dear Customer,

I do understand your concern and shall surely get it addressed. Please share the complaint number & your mobile number so that I can look into this for you. You can get the complaint number by calling us on our toll-free number[protected]. You may also log a request online here: http://bit.ly/2xLUhEi

Regards,
Kavya

Verified Support

Feb 20, 2020

Godrej Appliances Customer Care's response Dear Customer,

I am still awaiting your details. Kindly provide the same so that I can have my team get in touch with you to resolve your issue.

Regards,
Kavya

Verified Support

Feb 26, 2020

Godrej Appliances Customer Care's response Dear Customer,

As I haven't received your details, your complaint has been closed from my end. Do connect in case you need any further assistance.

Regards,
Kavya