[Resolved] Godrej Appliances — washing machine defective on off button

Anish Mandavathil

from Raia, Goa

Address:

A201 Kohinoor Ambrosia, Handewadi road Hadapsar, Pune, Maharashtra, 411028

I anish mandavathil, raised a complaint rs198900 for defective on/off button. First i was told it will cost 1850, later 1250 then part not available. I have been following up since last two weeks. If godrej as an organization finds it difficult to supply a on off button in 2 weeks what can we expect on their service. Last time when the same on off button was replaced they charged 350 and now they are asking for exorbitant money. Plus no part available communication.

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May 28, 2019

Complaint marked as Resolved

Tried reaching again on their customer care and urged them to take care of this issue on priority. 18002095511. There are other online numbers that you may see which are of no use.

Godrej Appliances customer support has been notified about the posted complaint.

Verified Support

May 23, 2019

Godrej Appliances Customer Care's response Dear Anish,

I would really like to help you with this. Kindly share the complaint number & your mobile number so that I can quickly assist you. You can get the complaint number by calling us on our toll-free number[protected]. You may also log a request online here: http://bit.ly/2xLUhEi

Regards,
Kavya.

May 26, 2019

Updated by Anish Mandavathil Hi Kavya, complaint number is RS198900. My mobile number is [protected].
I hope this gets resolved as soon as possible

May 28, 2019

Updated by Anish Mandavathil The complaint is resolved now after many follow up.