[Resolved]  Godrej Appliances — worst service of godrej

Address:Dakshina Kannada, Karnataka, 575002

Dear Sir,

With reference to the above subject i would like to bring to your notice about the worst service of the technician.
Complaint number (N[protected])
I have purchased a single doar fridge 3 months ago.. Now now the doar is closing properly. so i have complained and
On 17/08/2018 the technician arrived and suddenly removed the gas cut washer and applies fast gum to that fixed it. and the complaint was also not cleared.
When i asked with technician about why he was applying gum. He replied that was informed by the godrej company itself to apply gum for such complaints.

Now i cant understand why these peoples are doing like this..
I have not experienced such kind of service repair in any other refrigerator companies...

Please solve this issue.. or else i'm moving for the further things.. and will not refer any one to buy godrej company products as your service is worst
+5 photos
Was this information helpful?
No (0)
Yes (0)
Oct 1, 2018
Complaint marked as Resolved 
Godrej Appliances customer support has been notified about the posted complaint.
Verified Support
Aug 20, 2018
Godrej Appliances Customer Care's response
Dear Alvin,

We regret the inconvenience caused. Your details have been shared with the concerned team. Be assured, they will address your issue at the earliest.

Regards,
Godrej Appliances Team.
Verified Support
Aug 28, 2018
Godrej Appliances Customer Care's response
Dear Alvin,

We understand that your concern has been addressed. Do let us know if you need any further assistance.

Regards,
Godrej Appliances Team.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Godrej Appliances
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    49%
    Complaints
    1438
    Pending
    0
    Resolved
    678
    Godrej Appliances Phone
    +91 22 6796 5959
    +91 22 6796 1800
    +91 22 6796 5656
    Godrej Appliances Address
    Pirojshanagar, , Vikhroli, Mumbai, Maharashtra, India - 400079
    View all Godrej Appliances contact information