[Resolved]  Godrej Appliances — wrong person hired for doing service of refrigerators

Address:560079
Website:wrong person hired for doing service

We had refrigerator problem and it was getting ice cold. We complained to phone number [protected] then they have sent person name Mr. Naveen his contact number is [protected], he came to our house and start repairing . He checked and told us that some parts are got damaged and to be replaced . We had given approval to do and he had brought the parts and he above to start repair . We had asked him to show the parts . In that there was no price sticker which he has removed and charging us abnormally. We had the doubt on him and asked his boss number then he had called Mr. Ganapathy [protected]. When we told about Mr. Naveen he was telling he dont know about this person. we got surprised about the issue. After that he had disconnected the call telling wrong number. After that he had corrected back whatever he has removed the parts fitted it back. the copy of the Job sheet of the Quick Tech attached with this complaint. Kindly verify this and corrected back the system and services. It seems to be fraud service providers.
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Dec 13, 2018
Complaint marked as Resolved 
Godrej Appliances customer support has been notified about the posted complaint.
Verified Support
Nov 05, 2018
Godrej Appliances Customer Care's response
Dear Rohan,

We are sorry about this. However, with the given contact number, our team is unable to trace your issue. Request you to register your complaint by calling us on our toll-free no.[protected] or to log a request, click here: http://bit.ly/2xLUhEi

Regards,
Godrej Appliances Team.
Verified Support
Nov 09, 2018
Godrej Appliances Customer Care's response
Dear Rohan,

We are still awaiting your details. Kindly help us with the same as it'll help us resolve your issue faster.

Regards,
Godrej Appliances Team.
Verified Support
Nov 12, 2018
Godrej Appliances Customer Care's response
Dear Rohan,

As we haven't received your details, your complaint has been closed from our end. Do get back to us if you need any further assistance.

Regards,
Godrej Appliances Team.
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