[Resolved] Godrej Appliances — wrong person hired for doing service of refrigerators | |||||
We had refrigerator problem and it was getting ice cold. We complained to phone number [protected] then they have sent person name Mr. Naveen his contact number is [protected], he came to our house and start repairing . He checked and told us that some parts are got damaged and to be replaced . We had given approval to do and he had brought the parts and he above to start repair . We had asked him to show the parts . In that there was no price sticker which he has removed and charging us abnormally. We had the doubt on him and asked his boss number then he had called Mr. Ganapathy [protected]. When we told about Mr. Naveen he was telling he dont know about this person. we got surprised about the issue. After that he had disconnected the call telling wrong number. After that he had corrected back whatever he has removed the parts fitted it back. the copy of the Job sheet of the Quick Tech attached with this complaint. Kindly verify this and corrected back the system and services. It seems to be fraud service providers. Was this information helpful? | |||||
Dec 13, 2018 Complaint marked as Resolved Godrej Appliances customer support has been notified about the posted complaint. Verified Support Nov 05, 2018 Godrej Appliances Customer Care's response Dear Rohan, We are sorry about this. However, with the given contact number, our team is unable to trace your issue. Request you to register your complaint by calling us on our toll-free no.[protected] or to log a request, click here: http://bit.ly/2xLUhEi Regards, Godrej Appliances Team. Verified Support Nov 09, 2018 Godrej Appliances Customer Care's response Dear Rohan, We are still awaiting your details. Kindly help us with the same as it'll help us resolve your issue faster. Regards, Godrej Appliances Team. Verified Support Nov 12, 2018 Godrej Appliances Customer Care's response Dear Rohan, As we haven't received your details, your complaint has been closed from our end. Do get back to us if you need any further assistance. Regards, Godrej Appliances Team. | |||||
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+91 22 6796 5959
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Pirojshanagar, , Vikhroli, Mumbai, Maharashtra, India - 400079
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