Godrej Appliances — wrong refrigerator delivery

Address:Kolkata, West Bengal, 700091

I booked a Refrigerator (model number-RT EON 260/240 DS BLOSSOM) on 21.6.2018, but They have sent me another refrigerator(model number-RT EON 241 P 3.4/2017) on 25.6.2018.
Immediately After that I request to the sales person Mr.Mithun Rudra to change this product and send me the exact model which I have ordered, but he started ignoring the matter. It's already 11th day, but i didn't get my product back. Even I couldn't use the refrigrator and facing so much problem.
Mr. Mithun Rudra had shown me RT EON 260/240 DS BLOSSOM... but delivered me different model. From last two days he didn't pic my phone call. This is clear sign of cheating. This is not done.
I request you to solve my problem. Please take necessary action. I'm attaching all photos of the product, which He shown me and which he delivered..

customer Id - ZAK015232
Executive code - 984403
Please help me.
+4 photos
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Since morning from our refrigerator, we are hearing some cable melting ie kind of short circuiting so we have immediately plugged off. So kindly arrange technician for this to resolve. Regarding, Rajarao. [protected].

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