[Resolved]  Godrej & Boyce Mfg. Co. Ltd. — for not solving the problem of the under warranty appliance

Address:New Delhi, Delhi, 110059
Website:www.godrejappliances.com

I have been purchased a new washing machine (Make - godrej & boyce mfg.co. Ltd.) wt eon 651 phu metallic rod on dt. 10.02.2018 (Bill attached). Within 10 days of purchase, washing machine started showing problem. The timing of rinse feature is not working correctly. Also the timing of other features is not working correctly after setting time. I contacted to customer care. Service engineer of godrej visited 3-4 times to solve the problem. Also one of the component is also been replaced by service engineer (Bill attached). But the problem is still same. Few days back i received a message from godrej that the complaint is been resolved. I purchase the product of godrej because of good quality and good customer relations but now i regret my decision like you are not solving my problem. I am facing so much problem because of you. Now i want my product to be replaced. You are requested to pay your kind attention in this matter.
+3 photos
Was this information helpful?
No (0)
Yes (0)
Aug 5, 2021
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Preet,

Allow us to look into this. Your details have been shared with our concerned team. We assure you that we will address your issue at the earliest.

Regards,
Godrej Appliances Team.
Dear Preet,

We've received an update that your issue has now been resolved. Do let us know if you need any further help.

Regards,
Godrej Appliances Team.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    New Delhi
    Delhi
    India
    File a Complaint