Godrej — Complaint for washing machine is pending since 2 months.

Address:Sonbhadra, Uttar Pradesh, 231207
Website:www.godrejappliances.com

The drain system of the washing machine is not functioning since 2 months. We filed ourcomplaint in the customer service office of godrej but their response was not at all satisfactory. They sent their service guy, he checked the washing machine and said that some part needs to be changed and said he'll be coming with the concerned part in a week but he didn't. We again called the customer service office and again they sent their guy, that guy also came and returned without repairing the concerned problem. 3 days back when i called their customer srvice office they said that we denied to get the machine repaired. Its been almost 3 moths and they have still not resorted our problem.
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Godrej Interio customer support has been notified about the posted complaint.
Complaint comments 

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Dear Yash,

We are extremely sorry to hear about your experience. We would like to take this opportunity to resolve your complain.

Kindly provide the complaint number & your mobile number so that we can resolve your issue on priority.

You can get the complaint number by calling us on our toll-free number[protected].

Regards,
Godrej Appliances Team.
I urgently need help since I am sick and tired of coordinating with Godrej interio on never ending problems. It's not even 1 month that the same has been installed and push lock system is already defected. Pls see attached video.

Pls help me.

Regards,
Mayur Kapoor
[protected]
Dear Yash,

We are still awaiting your details. Kindly share the same as this will help us resolve your issue at the earliest.

You can get the complaint number by calling us on our toll-free number[protected].

Regards,
Godrej Appliances Team.
Dear Yash,

As we haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.

Regards,
Godrej Appliances Team.

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