Godrej — Excess amount paid and no refund of it

Address:	Bangalore, Karnataka, 560050
Website:	godrej.com

Purchased below items from godrej interio
1. Carbo seater sofa (2 nos) - 12952/-
2. Crystal coffee table (1 no) - 5819/-
3. Milan 3 seater sofa (1 no) - 19964/-

I opted for emi payment with bajaj finance

Processing fee - 750/-
Bajaj emi card fee - 350/-

Initial payment - 3000
Advance emi - 12278

Installment period 8 months - 05/08/2017 to 05/07/2017
Monthly installment - 3228 /-
Total amount paid by emi installments = 25, 824/-
Initial payment+advance emi = 15, 278/-
Total amount paid = 41, 102/-

Total charges to be paid (Item charges +processing fee+emi card) = 39, 835/-

Excess amount paid = 1267/-

Repeated request was made to mr. Swaroop d. Desai, asst. Manager, customer relationship executive - sales (South) godrej interio but there was no proper response from mr swaroop d. Desai, rather refused to refund the extra amount paid.

I request you to forward this complaint to the concerned authority/person and refund the excess amount paid earliest.

Thank you