Godrej Garden City — maintenance service is the worst

Address:	Ahmedabad, Gujarat, 382481
Website:	www.godrejgardencity.co.in

Hello,
My name is dhimant vyas living in godrej garden city (Ahmedabad). A month ago i applied for a new internet connection of gtpl. An executive of gtpl came to my house and filled the form and in couple of days they sent two people for the connection but they found a problem in my house's wiring and because of that they couldn't get the wire in my house. So they tried to get the wire from another pipe but as it turns out that there are total three pipes which are blocked as the worker did not put the right effort in doing the connection of my house. So as any person would do i called jll (Which is the maintenance department of garden city). They called mr. Pragnesh rawal who had done the connection work in this cluster. On the first visit in which he came he just check the phone line of my house and said that there is no problem in the house (I do not know who told him that there is any fauld in phone line. I specifically told jjl that the problem is the blicakge in the con sealed wiring and my internet wire is not able to go through it) after a long talk with him, he finally understood what i meant to say and told me that he will come in a few days which he came but without any equipment of work force. He just stood there and tried to solve the problem by talking to the worker of gtpl. This happened three times and on the third time he told me that i will come with my worker on 1st march and we will sove this problem. I called him on 1st march and he told me that i have some other work and today is the last day to complete it so i will come on saturday or sunday and i agreed. On 3rd march (Saturday) i called him but he did not even picked it up, just cut it. After caling three-four times i stopped trying. Again i called him the next day as he told me that he will come on either of these days but sill did not even picked up my phone so i called jll they called him and from their phone i talked to mr. Pragnesh. Now on the call apologizing for not even picking up the phone he argued that you are calling me too many times and he gave me the reason for not coming to solve the problem that he did not had any workers and every one of them is at there village to celebrate holi and wont come till monday. So, i asked him when he will come to solve my problem and he told me that he will come in tuesday. Today is 6th march (Tuesday) and he is telling that he has some other work and cant come today.