Godrej — Godrej fridge complaint

Address:New Delhi, Delhi, 110018

Godrej fridge complaint
I bought godrej ref rteon 350 p 4.3 silver meadow on 28 november 2015 from vijay sales janakpuri new delhi, near janakpuri east metro station. When i bought this fridge from the first day suffering from sound just like as generator and your technicians can not provide any permanent solution regarding sound issue and i requested so many times please change this product but they cannot provided any help during warranty period, when warranty expired then penguine servicees, paschim vihar, new delhi -87 told me for change pcb thermal part against payment of 2426 receipt no. 1149 and charges of visiting charge of rs. 460 after changed this part again same problem is coming within 15 days, when i complaint register then your penguine servicees, paschim vihar, new delhi -87 executive/technician told me again charges for this, so i want to ask you why you are providing cheap quality product with charging much price, i bought this fridge in 32, 500 rupees, you are a reputed brand in india but presently you are providing cheap quality product and services i think your motto is only generate more revenue from customers and nobody can help to resolve this issue every time ask for visiting charges and extend warranty but why should not provide better quality product, when i registered complaint first time why you did not replace my product, you are waiting for expire warranty period.
I just wanted to say that this type of service is not at all accepted from a band like godrej. I will definitely raise this issue with consumer court and will not recommend any product of godrej to anyone.

Atul dwivedi
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Godrej Interio customer support has been notified about the posted complaint.
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Dear Atul,

We've shared your concern to the relevant team. Be assured the same will be resolved soon.

Regards,
Godrej Appliances Team.
Godrej Appliances Customer Care's response, Sep 18, 2017
Dear Atul,

We understand that your concern has been addressed. Do let us know if you need any further assistance.

Regards,
Godrej Appliances Team.
Wardrobe purcahded in may, and assured will get fit extra raxks in 2-3 days, now july still no update, only follow ups . No use.
Making purchase with high amount and not getting used, waste and worst bad service.
Purchased in vizag, gajuwaka show room

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