Godrej Interio — 3 seat sofa torn

Address:	Mumbai City, Maharashtra, 400010
Website:	[email protected]

Hello,

I have raised a request for complaint for my 3-seater parto sofa purchased last year from godrej showroom at byculla. The complaint no is 147942. The stitching of one side has opened up but the other side is intact.

Godrej person visit my place and after inspection when i call the person he mentioned that the company has denied to repair it giving reason it has been torn due to usage. Please note i do not have small kids in my family who would damage the sofa. This ridiculous and not acceptable.

It is surprising that a godrej product, which is known for its quality & durability, has deteriorated within a year.

I would still request a senior person to visit again for inspection & take appropriate decision.