Godrej Interio — atlanta dining table and chairs

Address:

New Delhi, Delhi, 110095

I have purchased the product INV. NO. 81I/24092075 dated 7.2.2017, later found cracks in chair which was complaint to customer care on 25.7.2017 (D[protected]) since then many a times complaint to customer care, mail to Godrej Interio and service team persons including Mr. Prateek Sethi through mail, SMS, and phone call. inspite of assurances to resolve the complaint, nothing has been so far. twice material was delivered to my place to replace defective parts but the same also found to be either defective or pertain to some other furniture. Now I have been told that the order to replace the product has been placed even that also not delivered to me.

Please understand that my complaint dated 25.7.2017 is not yet resolved. I sorry to say but it is highly non-customer friendly attitude from such an old company on two front first the quility of product and second not able to resolve the complaint even more than 8 months.