Godrej Interio — Bad quality sofa cum bed

Address:

Pune, Maharashtra

I purchased sofa cum bed from godrej interio in 2013 but to our shock found the layer of the sofa cover coming off slowly and steadily!!
Also the cloth stapled with pins have come off gradually.
Can't believe it's a godrej product!!
We need rectification of the same.
I had also contacted godrej customer service... I received phone calls for the same but that's all. Nothing was done further to solve the complaint!!
Shocked how can godrej market such a product! I demand replacement of the same!!