Godrej Interio — inordinate delay in furniture delivery

Address:

Mumbai City, Maharashtra, 400050

We have placed an order for a study table item code 18728 at godrej interio showroom andheri mumbai, - order number 69795- on 29/09/2017 by paying the full amount of rs 16816/-. As per the order, the item was supposed to be delivered in 15 to 20 working days. Company said they could not deliver it as the material is not available. We visited the show room again on 09/09/17. Company offered a different study table which was available in the show room then. We agreed to take it and paid additional amount of 330 rs. This they said will be delivered on 11/09/2017. When contacted on 11/09, they said auditing is going on, will be delivered by 13/09/2017. Every time we contact them they are giving some excuse or the other. It looks like godrej interio has more stocks of ready excuses than the stocks of furniture. Till today, that is 18/09/2017, we haven't received the study table