Godrej Interio — kitchen cabinet

Address:Kolkata, West Bengal, 700033

Please note i have booked a modular kitchen unit through rajni &co kolkata on 26th jun 17. That was supposed to be delivered by aug, 1st week. After a long waiting period the same has been delivered on oct middle and that also in part by part and finally found with many deffects. One item is yet to be delivered. Due to my job schedule i am staying abroad now but my wife was dealing with them alone and she is still facing extreme non co operation and harassment. She was told by the rajni &co staff that due to non availability some body else item was delivered to us and those will be replaced by our actual items very soon which has already received by them now. Unbelievable, this is what godrej the no one company is answering. Now whenever my wife is asking them they are delay delaying and making my wife going round and round. We have paid the entire amount quit long ago and without any delay. Yes there was some issue of software in your system and that is why we did hold our patience for longer period but now what, the items have been received at your end and why it is getting delayed.in kolkata there are plenty interio outlets but i feel this one is the worst and non professional outlet which we have ever came accross. Absolutely disgusting. We thought we should go to godrej in the impression that we would get the best customer service among all and after seeing all these i would at least not really don't believe and also lost our hope. This incident i would definitely upload to my fb so that others should at least once before they decide to go to godrej. Attached please find the photo of the receipt and order no. My order no is - god-0176/lyt-002. My name - surajit das
My address - 131/36 nsc bose road, udichi apt, regent park, kolkata-700040, mob-[protected]
Bought from - rajni &co, 74a dishpan sasmal road, 1st floor, tollygunge, kolkata - 700033, ph[protected]/ 24246117/24246856
Mail - rajni. [protected]@gmail.com
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Hi Sir,

We regret the inconvenience caused. We have made note of your contact details. Our team will get back to assist you soon.

Regards,
Godrej Interio Customer Care
Dear sir.
I have purchased a set of sofa last year in the month of October and now one piece of sofa is not in good shape and needs repairs.. I have called many times at our local dealer. Not pick phone
Pl do the needful
Thanks

Godrej Interio Customer Care's reply, Oct 30, 2017
Hi Sir,

We are sorry to hear about you experience. Please send us your contact and store details at interio@godrej.com. Our team will assist you at the earliest.

Regards,
Godrej Interio Customer Care

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