[Resolved]  Godrej Interio — kitchen to be delivered 2 months after commitment

Address:122001
Website:Godrej interio

Call me on [protected] urgently else i will put a complaint.

We ordered for a display kitchen and the initial amount was paid on 2nd sept 2018 and we were told that the product will be fitted in next 2-2.5 months maximum we agreed with all the terms and condition, in the month of november during our check on the product we were told that the product will be fitted by end of november (15 days past the commitment) we still agreed. As the date was near we ordered for the complete kitchen slab (Stone), tiles, paid the masson for the dismentaling etc and requested the shopkeper to keep it for 4-5 days as the godrej people would come and then we will get it delievered. Now just 3-4 days before the product due date we called the gallery owner and was informed that it is not ready and will be done by end of december. I will not tolerate it. We are staying without a kitchen for 3 months and now we have a family ocassion coming which we planned according to the date given by godrej and how can a family come and stay without a running kitchen. Shopkeper is not ready to keep the stone and takes no guarantee if we do not pick it from there. I will complaint about it in consumer forum if i do not listen from u shortly i need complete kitchen done by this month end (2 days left) or need complete compensation of my loss.

Loss incurred:

Leave the stone (Loss of initial token amount given)
Paid for the masson and he booked the dates accordingly.
Arrange hotel for the family members when they come in somedays (4 days)
Inconvenience and mental hassle

Call me on [protected] urgently else i will put a complaint.
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Nov 29, 2018
Complaint marked as Resolved 
No steps have been taken to resolve our complaint we have just been told to wait. nobody emailed me . please call at 9971324464 urgently as it is really frustating
Godrej Interio customer support has been notified about the posted complaint.
Complaint comments 

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Dear Customer,

We regret the unpleasant experience you have had. Please share your contact number and store details via inbox message and alternatively you can reach us at our official support handle @GodrejInterio4U by clicking on this link https://bit.ly/2AMAxGb. Once we receive the details our team can connect with you for further assistance.

Regards,
Godrej Interio Customer Care

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    +91-22 6796 1700
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    Pirojshanagar, Vikhroli, Mumbai, Maharashtra, India - 400079
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