Godrej Interio — less payment against refund

Address:

Bhopal, Madhya Pradesh

Date : 15.11.2018

Customer Care,
G odrej Inerio,
Piroj Nagar, Vikroli,
Mumbai,
Mumbai city District – 400 079
Maharashtra

Subject : Less payment against refund

Dear Sir,

It is too late to inform you.

It s my pleasure to correspondence esteemed organisation like you. I am users of your products like Furniture, Stonewell, Hair Colour, Godrej Lock, jump in, harshly milk booster, Godrej Refrigerator, Godrej Washing Machine etc. and satisfied customer of your products.

But this time i have purchase Victoria Coffee Table cost Rs. 12706/- inclusive all taxes vide Order confirmation Form no. 005722 (copy enclosed) along with 3 seatter sofa 1 no. And 1 seatter sofa 2 nos.(Total Amt. Rs. 75013/-).and I Paid above amount against cash payment receipt no.15808/15809/015074. (Copy enclosed).

After receiving of above products i find that coffee table was defected/damaged also confirm by company technician, and assured me that they will changed it. After receiving changed item it is also defected piece.

So i am canalled the order of Coffee table and demand to refund amount Rs. 12706/-. But I would like to inform you that a cheque no. 016873 dated 29.06.2018 for Rs. 11430/- issued by your franchisee. It is less than I paid i.e. 12706 – 11430 = 1276/-.

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Please clarify me above. And what is my fault, is I responsible for your defaced or damage product. Is not matter of Just Rs. 1276/- only, but it is a matter of prestige of esteemed organisation like you and my belief on GODREJ also.

Regards,

UMA ASUDANI
MOB NO. [protected]
H.NO. 12, MAYURI PARISAR
AYODHYA EXTENSION, AYODHYA BY-PASS ROAD,
BHOPAL – 462 021
MADHYA PRADESH

Encls. :1) Copy of tax invoice 2) Money Receipt 3) Order confirmation Form
4)copy of delivery challan 5) copy of cheque.