| Address: | US Enterprise, interior kitchen modular |
Sir, I am a customer of Godrej Kitchen Moduler, US Enterprise, Golbazar, Agartala, Tripura. I paid 1.5 lakhs out of 1.81 lakhs. They had to install on Tuesday. I would pay the rest on the day of installation.
They r not providing granite platform, first at the time of purchase the said they will arrange, after payment they denied. Lastly I purchased.
Brought and kept in a place where it is not safe and it can be stolen anytime from the site of the newly constructed apartment, couldn't keep in the room due to stairs. As a result I requested Papai Saha, service provider, to cut the granite in two halves day before yesterday so that we can keep in room.
He said he would come, but didn't come, he even didn't communicate.
I sent Whatsapp message, he rang in the morning.
He said he doesn't have measurements, so he will not cut.
He told me to cut, but my question is, if he can't cut without measurements, how can I cut without measurements. His misbehavior should be taken care of by your company. He is reluctant about his responsibilities after getting the payment.
He behaved rudely, arrogantly. So, I told that I am not interested to install, As they r careless, doesn't have any accountability.
Now I want to go to Consumer's Forum or High Court against US Enterprise-Godrej.
The photo of the agreement paper is attached.
This is for your information.
With regards.
Debasis Bhattacharjee
Assistant Director, YAS Government of Tripura.
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