Godrej Interio — modular kitchen thro' natwar impex, pvt. ltd. kolkata order no 395 30.11.2018 | |||
Booking done for a modular kitchen for a flat in kolkata by a customer staying in delhi. Rs 75, 0000 paid against booking on 30.11.2017. No receipt (Hard or soft copy) received till 2.2.2018, that too after vigorous follow up. The bill contains an arithmetical extra loading of rs10, 000/ (Intentional??) Found booking done against higher quotation (1, 61, 872) though communicated to book against lower quote (1, 54, 078) No lay out drawing provided 3d model provided differes feom actual installation. The bill provided No corrected bill received till date. Ultimate harassment during installation due to arrogance lack of complete accommodation of just i hour. Job starts approximately near lunch hour (12 noon). Detail may be provided during detail investigation. Continuous co-ordination done to optimize the installation time as the customer went to kolkata from delhi. Booked for brand 'godrej' (3 generation trusted brand) seamless installation, complete ruin of the brand to a trusted Customer. No closure done, nothing to match. Detail investigation & settlement of the issues will be highly appreciated by mutual negotiation. Was this information helpful? | |||
Godrej Interio customer support has been notified about the posted complaint. | |||
2 Comments | |||
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Hi Sir,
Thank you for your patience. We apologise for the delay in addressing your complaint. Now that it has been resolved do let us know if there's anything else we can assist you with.
Regards,
Godrej Interio Customer Care
Thank you for your patience. We apologise for the delay in addressing your complaint. Now that it has been resolved do let us know if there's anything else we can assist you with.
Regards,
Godrej Interio Customer Care
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Godrej Interio Customer Care