Godrej Interio — Occurred a defect in Expensive sofa

Address:

37A/21/C-1, Madhu Nagar, Agra, Uttar Pradesh, 282001

I have purchased a sofa before pandemic, it’s not been used much still the cushions are pressed and lost it’s shape and comfort. If such an expensive sofa perform as cheap sofa its very disappointing. I am attaching the photographs of the sofa where you can see the defects. I request you to resolve the issue as soon as possible.
Thanks