Godrej Interio — poor workmanship and sale service. almirah not assembled even after 6 months

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

I have purchased a slimline blend almirah (Red) from godrej interio and the same was delivered to me on 06.09.17.

The almirah was assembled after 3 days however, some parts like door locks (Door) and trays etc were broken and the request was taken by the technician for replacement of the same. The almirah was poorly assembled using hammers & tools and many parts are hammered to form a uneven surfaces, even paint in certain areas are removed (Patches appears)

Within 3 days, an another technician verified the broken parts and he has provided me the confirmation for raising the request for replacement of the parts and informed that they will reassemble the almirah again after receipt of the materials. He has taken request for repairing the paints.

After many number of followups, the replacement parts were received 2 weeks before. (Mid nov), however, till now no technician have come to assemble the almirah till date.

Moreover, the almirah was so poorly assembled that almost all the doors are not getting closed or not properly working. Even we are not able to open the almirah as the same may lead to more damage to the parts.

Though the almirah has been delivered on 06.09.17, till date we are not able use the same due to above mentioned issues.