Godrej Interio — slide and store plus

Address:Mumbai City, Maharashtra, 400102

This is khuzan dastoor
Mobile no [protected]

I have purchased a sliding door wardrobe from godrej interio fort outlet in oct 2016. Order no 0029369. Installation was done in jan 2017 as per our request. From the time the installation has been done there has been numerous problems.
Dents everywhere, we said that's fine, the shelves inside fell once on my head on complaining they came and bolted them.
Finishing not as per the standards, there are so many dirty impressions which just docent go. We were told that by cleaning.
There are so many other small issues as well
Major issue is with the drawers inside, panels of which are faulty /not of the right size as per the technician
They have delivered new panels several times but still the issue is still not resolved. They have so many times delivered the part but each time it was faulty or incorrect and they come to know it when technician comes and try to fix it.
This must have atleast happened 5-6 times.
We are getting several calls from vikroli office from number[protected] from amrita giving assurances that thing will be resolved but to no vain
We even have raised the complaint to their technical head bala subhramaniyam, he just gives false assurances and has no idea even about the product or the problem.
Finally till the problem with drawer is not resolved and it is remaining outside the cupboard only
As per the above it has been more than 9 months now and company like godgrej is not able to solve the issue
I want a refund of my money of rs 33, 554/- because i have completely lost faith in the brand and dont want to continue to be associated with it
Was this information helpful?
No (0)
Yes (0)
Godrej Interio customer support has been notified about the posted complaint.
Dec 05, 2017
Updated by Khuzan
Why is the complaint showing resolved status
Complaint comments 

Comments

Hi Sir,

We regret the inconvenience caused. Please send us your contact details at [protected]@godrej.com. Our team will assist you at the earliest.

Regards,
Godrej Interio Customer Care
Contact details
Name - Khuzan Dastoor
Mobile no - [protected]

Please get in touch with me on the above number

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Godrej Interio
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    30%
    Complaints
    1530
    Pending
    0
    Resolved
    453
    Godrej Interio Phone
    +91-22 6796 1800
    +91-22 6796 1700
    +91 22 6796 5656
    Godrej Interio Address
    Pirojshanagar, Vikhroli, Mumbai, Maharashtra, India - 400079
    View all Godrej Interio contact information