Godrej Interio — slimline blend

Address:Mumbai City, Maharashtra, 700029
Website:www.godrejinterio.com

I have bought a slimline blend from brabourne road store kolkata showroom which was delivered to me vide sales invoice no 14i /11032074 dated 14.12.2017 and found to be defective when the mechanics opened the packs. The godrej people themselves registered the complain to the company about the defective material in the pack. Nearly a month have lapsed no replacement has been done by the company. Pathetic service from the company godrej interio.
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Godrej Interio customer support has been notified about the posted complaint.
Feb 07, 2018
Updated by Basant Thakur
In continuation of my earlier post, Godrej Interio had sent the replacement pack for damaged side panels and accessories and when their mechanic opened the pack it was found to be defective again. The mechanics have lodged the CALL ON 02 Feb 2018 and still they are not sure when it will be set right. I have asked the service people for full body replacements. Their local service office at Salt Lake Kolkata (having contact nos.[protected] are helpless and just expert at buying the time. Their head at Salt Lake Serive office named Mr. Arijit don't pick up phone. My one entire room is littered with panels of Slimline cupboard panels since 14 December 2017 as they have not replaced the Cupboard it till now. I have also mailed my problem to [protected]@godrej.com (someone at the high level in the company). But yet to get any response / action from him. Hence everybody who is reading this post please please don't buy any product from Godrej Interio. Their after sales people are just ### they will make you cry.
Complaint comments 

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Hi Sir,

We regret the inconvenience caused. Please send us your contact and concerned store details at [protected]@godrej.com. Our team will assist you at the earliest.

Regards,
Godrej Interio Customer Care
Basant Thakur's [Complaint's author] reply, Feb 7, 2018
In continuation of my earlier post, you had sent the replacement pack for damaged side panels and accessories and when mechanic opened the pack it was found to be defective again. The mechanics have lodged the CALL ON 02 Feb 2018 and still your service people are not sure when it will be set right. I have asked the service people for full body replacements. Your local service office at Salt Lake Kolkata (having contact nos. 033-66013706 ) are helpless and just expert at buying the time. Their head at Salt Lake Serive office named Mr. Arijit don't pick up phone. My one entire room is littered with panels of Slimline cupboard panels since 14 December 2017 as you have not replaced the Cupboard till now. I have also mailed my problem to freddykk@godrej.com (someone at the high level in your company) but in vain. I am yet to get any response / action from him. Hence I have request everybody who is known to me never to buy any product from Godrej Interio. The after sales service people of your company are just ### they can't understand the problem.

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    Pirojshanagar, Vikhroli, Mumbai, Maharashtra, India - 400079
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