Godrej Interio — unboxed storewell delivered without bush, godrej keychain

Address:

Chennai, Tamil Nadu, 600004

I booked godrej storewell m3 tex russet on 15-nov-17 in chennai mylapore from godrej interio showroom, unboxed product was delivered on 20-nov-17 with oil spill all over the product, it doesn't look like a new storewell, also bush which holds storewell is missing, made a complaint on the same day, i'm totally dissapointed,
How come godrej deliver a product to customer unboxed, also with out the accessories (Bush, keychain) added to that after 3 days the shooting rod which holds the top door while opening came out was unable to lock the door, kept it open for 3 days, again made an complaint and it is fixed today (25-nov-17) but i'm really not happy with the product which broke in 3 days and i'm completely dissatisfied, pls help to get refund or godrej need to replace it with brand new product.

Model : godrej storewell m3 tex russet - rfd
Shop : godrej interio, luz mylapore, chennai
Bill-no 67301
Dt -15-nov-17