Godrej Interio — washing m/c semiautomatic water drainage unit

Address:

020

My complaintno call no p[protected] secret code no 270 since 13/11/2018
The m/c is under b/down.
Ur serviceman told that water holding plastic part is damaged. &needs replacement. After 2 days the man informed that plastic part isnot available even in ur head office. The sreeservice centre pune 33 told me replace the m/c in exchange with new washing m/c which will cost rs10000.
I was shocked simple plastic part which may cost rs 100 not available for which i have to replace the whole m/c at the cost of rs 10000.
Hope u will understand the problem &help me to repair at the earlier.
Hope u will give me reply immediately
Krajendran