Godrej — no response from service center for 2 weeks | |||
My complaint number D[protected] for repair of my window AC remained unattended for 2 weeks inspite of at least 50 reminders to various executives of Godrej without any result. They don't even pick up the phones. Now they have given me a new number D[protected] but have not received any visit schedule from their technician. Even WhatsApp messages are ignored completely. I have contacted their customer care service (not the service centers) several times on phone/ through email and all that they do is to remind their service center or give a few mobile numbers of their service center which remain switched off all the times Was this information helpful? | |||
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Godrej Interio customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
Sir/madam
I have purchased a godrej zurina king bed on dated24.05.2017.The same bed has been cracked on front side automatically within 1 year .I have also lodged a complaint to Raj furniture, Jajpur Town, Odisha on dated in april 2019 but no response has been given.
Pls look into the matter at the earliest.
V vishal
Jajpur Town
Odisha
I have purchased a godrej zurina king bed on dated24.05.2017.The same bed has been cracked on front side automatically within 1 year .I have also lodged a complaint to Raj furniture, Jajpur Town, Odisha on dated in april 2019 but no response has been given.
Pls look into the matter at the earliest.
V vishal
Jajpur Town
Odisha
Dear Rajeshwar,
I am still awaiting your details. Kindly provide the same so that I can have my team get in touch with you to resolve your issue.
Regards,
Zainab
I am still awaiting your details. Kindly provide the same so that I can have my team get in touch with you to resolve your issue.
Regards,
Zainab
Dear Rajeshwar,
As I haven’t heard back from you, I am considering your case as closed from my end. Feel free to write back in case you require any assistance in future.
Regards,
Zainab
As I haven’t heard back from you, I am considering your case as closed from my end. Feel free to write back in case you require any assistance in future.
Regards,
Zainab
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+91-22 6796 1800
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Pirojshanagar, Vikhroli, Mumbai, Maharashtra, India - 400079
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I'd really like to assist you with this. Kindly provide your mobile number & complaint number as it is showing protected, so that I can connect with you to address the same as soon as possible.
Regards,
Zainab