Godrej Properties — booking amount refund for flat no-1009, tower-1 booked on 10'th nov 2018 at godrej city panvel

Have made a booking of 1 bhk flat no-1009, tower-1 booked on 10'th nov 2018 at godrej city panvel, due to some urgent unavoidable personal medical issues had to cancel the booking, the same was communicated via email & phone to your sales manager mr. Sharan rohra.

Since then i have been following up regularly with your sales team & back office but no resolution on the same even after assurances that it will be looked after. Had also visited your office in godrejone last dec & was assured of possible resolution but nothing has again happened since then. Request you to arrange refund at earliest possible.

Booking payment details as below:
Booking (Token) amount of 2, 50, 000 inr paid (99, 000 inr paid from debit card + 1, 51, 000 inr paid via sbi cheque no-787331).
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Godrej Properties customer support has been notified about the posted complaint.
Apr 26, 2020
Updated by abhijitdeep
By when can I expect any feedback from Godrej Properties on the above topic, I have sent multiple remainder emails also but no feedback on the same.

Would really appreciate if you can initiate the refund of the token amount at the earliest possible. I am going through a rough financial condition would be really very helpful if can get refund of my token amount at the earliest possible.
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