[Resolved]  Godrej Properties — dampness of the walls, efflorescence and peeling of paint of flat no 408 and 401 of everest tower godrej prakriti shodpur

Madam/sir
The following complaints are highlighted and expect an early action and resolution from the GODREJ PRAKRITI SHODHPUR BUILDER and CONCERNED AUTHORITY to be brought notice to them through this platform:
It is highly disappointed that till date the Dampness of walls and water seepage which were reported prior to handover and after handover to the maintenance section of the GODREJ PRAKRITI PROJECT at SHODHPUR for FLAT no 401 and 408 of EVEREST TOWER yet not properly resolved. This happens due to poor quality construction and lack of waterproofing measures during construction of the FLATs which causes dampness of the walls, efflorescence (puffy white deposits on walls) and peeling of paint. Meanwhile the paintings works of the Walls of both the FLATs were under taken (at the cost of the FLAT owners after possession and handover process )but due to non-resolving of the reasons causing dampness of walls, wasting materials and labour cost were already made, which warrant recovery of cost towards material and labour from GODREJ PRAKRITI LIMITED who promised to deliver quality FLAT as per AGREEMENT DEED and as per RERA act 2016 Refer : Complaints to the maintenance section on 21st February 2019 for FLAT no 408 and on 9th March 2019 for FLAT no 401 of EVEREST TOWER.

On repeated persuasion although the mntce wing did some patchy mncte work in the 1st week of April 2019 but the issue of dampness of the walls, efflorescence (puffy white deposits on walls) and peeling of paint was not resolved and very badly affected the FLATs 408 and 401 of EVEREST TOWER within few months after the possession of the FLATS in the month of February 2019.

Considering the company profile of the BUILDER of its reputation and brand 'GODREJ', the buyers purchased the flats with a faith that the FLATS will be constructed with good Engineering design and materials as per terms and conditions of AGREEMENT and FERA ACT 2016, but now the buyers seem to be cheated .

If the issues are not resolved, then we have to take this cheating and fraud practices of company like this GODREJ company at all other addressing and noticing platforms including consumer forum, FERA legal, social group, and to the PUBLIC with facts and findings.
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Jan 13, 2020
Complaint marked as Resolved 
Godrej Properties customer support has been notified about the posted complaint.
Verified Support
Dec 11, 2019
Godrej Properties Customer Care's response
Dear Rabin,

Our team will get in touch with you to address your concerns. For any further assistance, you can write to us at customercare.[protected]@godrejproperties.com.

Regards,
Team Godrej Properties
Verified Support
Dec 13, 2019
Godrej Properties Customer Care's response
Dear Rabin

Our team has spoken to you and have addressed your concerns. In case you need further assistance, please mail us at customercare.[protected]@godrejproperties.com.

Regards,
Team Godrej Properties
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