[Resolved] Godrej Properties — token amount not received even after cancellation

Kuldeep Kale

from Nashik, Maharashtra

Address:

Pune, Maharashtra

Godrej properties: godrej elements, hinjewadi, pune

I had booked a token amount of 1 lakh for priority booking in godrej elements hinjewadi pune project. However, i requested for a cancellation on june 23rd and request for refund multiple time & sent mails & tried calling sales representatives, but not yet received any response.

I invested considering godrej as trusted brand, but the way they are following the processes is very disappointing.

Promise date of refund was within 45 days. It's been more than 45 days now, still waiting for the refund.
I request you to help resolve the issues as soon as possible.

Token no. / priority pass no. 191

Thanks & regards,
Kuldeep kale
[protected]

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Sep 10, 2018

Complaint marked as Resolved

Godrej Properties customer support has been notified about the posted complaint.

Verified Support

Aug 10, 2018

Godrej Properties Customer Care's response Dear Kuldeep,

Greetings!

We understand your concern and the team is in touch with you. Please be informed that the refund is in the process and should be initiated by the 3rd week of August 2018. We request for your patience till then. For any further assistance, you can write to us at customercare.[protected]@godrejproperties.com or call us on [protected] and speak to our representative.

Regards,
Team Godrej Properties