[Resolved] Goibibo — airline ticket issues | |
Hi I booked my flight from bangalore to tangier via goabibo website but unfortunately the airlines of ethihad denied my journey, due to i don’t have a visa in spain. I got visa to morocco and i check through goabibo website for the flight to morocco (Tangier) go abibio give a ticket via madrid (Spain) where i need a transit visa, before iam booking the flight i never found this information in goabibo, they never mentioned in the site about transit visa due to that i failed to travel and i loss my money, what is the best advise you can, i feel it’s their responsibility to explain about journey, because of different flight. Thank you Anas haris Anas. [protected]@gmail.com Was this information helpful? | |
Mar 19, 2018 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Feb 12, 2018 Ibibo Group / Goibibo Customer Care's response Hi Anas, Greetings from Goibibo We would request you to please raise share the booking Id so that we can further look into the issue and can get back to you accordingly. We await your response. Thanks & Regards, Parul Yadav Customer Delight Contact:[protected] am-6 pm) Verified Support Feb 13, 2018 Ibibo Group / Goibibo Customer Care's response Hi Anas, Greetings from Goibibo We would request you to please raise share the booking Id so that we can further look into the issue and can get back to you accordingly. We await your response. Thanks & Regards, Parul Yadav Customer Delight Contact:[protected] am-6 pm) | |
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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