[Resolved] Goibibo — amount deducted but no update for transaction status and booking unsuccessful | |||||
I am avani parekh. I did one booking for irctc ticket from my goibibo account. Amount deducted but when i check for booking details its showing as unsuccessful i tried to get refund but help chat options unable to understand my query and helpline number also not working. Email id for goibibo [protected]@gmail.com I have attached screen shot for deducted payment. Was this information helpful? | |||||
Mar 15, 2019 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Feb 11, 2019 Ibibo Group / Goibibo Customer Care's response Dear Avani_parekh, Greetings from Goibibo.com This mail is in reference to your booking id: TRNAF8AZ6RHWXS. We checked account details and observed that our team already reverted with the closure, stating refund of INR 259.02 processed on the same account/credit card/ mode of payment with which you confirmed the booking. For any clarification, please revert on the Ticket #26518984. Assuring you best of our services. Regards, Team-Goibibo Refund RRN: [protected] | |||||
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