[Resolved]  Goibibo — Domestic flight ticket

Address:	Mumbai City, Maharashtra, 400025
Website:	goibibo

Tried to book a domestic flight on may 9, 2017 - amount of rs. 8, 983 got debited to my bank but the goibibo website showed that booking was unsuccessful.

On may 11, 2017; i got following mail from [protected]@payu.in

Dear ashish,

Your refund request for following transaction is being processed
And the money should reflect in your account within 5-7 business days.

Transaction id: gofld6f[protected]
Refund amount 8983.00
Merchant: www.goibibo.com

Please quote your reference id: [protected] for any future communication.

Thanks and regards,
Payu on behalf of www.goibibo.com

Till date i haven't received the refund and there is no reply on the goibibo call centre. Clear case of harassing the customer and worst ever experience with goibibo.

Refund the amount charged to me rs. 8, 983 at the earliest.

Ashish a. Shah
Mob: [protected]