Goibibo — incorrect refund amount after cancellation of flight | |
Booked a flight from hyderabad to delhi (Travel date:[protected]. Cancelled same flight on[protected]. After cancellation it was mentioned that refund in progress. On[protected], i have received a mail regarding cancellation notification of flight booking stating that refund of rs.3293/- has been processed via original mode of payment. But i have received only rs.1138/- only on[protected]. Taken support from "help" link provided in goibibo app. Stated that amount of of rs.3293/- has been processed to original mode of payment. After contacting customer care regarding the issue, received a message stating "refunded total amount of rs.3293/-". Images of conversation with customer care and bank statement are attached herewith. Was this information helpful? | |
Ibibo Group / Goibibo customer support has been notified about the posted complaint. | |
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