[Resolved]  Goibibo — Money deducted twice but transaction was successful only once

Address:Chennai, Tamil Nadu, 632014
Website:goibibo.com

I have mailed them all my documents regarding the deduction of amounts and the money was deducted twice from my account but transaction was successful only once. I contacted goibibo for this and they are stating that it is Indian Bank's fault and Indian Bank is stating it's goibibo's fault.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Nov 27, 2015
Complaint marked as Resolved 
The complaint has been resolved and I got all the payment back in my account. A refund was initiated and this is a nice platform where people can discuss there issues.
customer support has been notified about the posted complaint.
Complaint comments 

Comments

Did you get the money back??And in how many days???
No I didn't :(

Pallavi Shree's reply, Nov 12, 2020
Hey,
Kindly guide me where to write for tge refund of amount deducted twice

Ticket charges

There is huge difference in Bus fares in this site and other site. I booked a ticket in Roadlink which is 850 the same ticket i saw just 650 in other ticket booking sites.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ibibo Group / Goibibo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    5114
    Pending
    0
    Resolved
    1765
    Ibibo Group / Goibibo Phone
    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
    Ibibo Group / Goibibo Address
    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
    View all Ibibo Group / Goibibo contact information