Goibibo — policy in small-print and in b&w tactically designed to cheat?
NaNandi.P. on May 18, 2019
Refer screenshot image that compares how goibibo mentions a policy in black &white and small print while it's competitor highlights the same in color.
Q 1: mention of a policy designed tactically deliberately by goibibo to be easily missed to cheat unsuspecting customers like in the case of goibibo booking id htldsjhw7d?
Q 2 : also, how does goibibo even encourage such partners imposing such moral-policing policies in 2019? Stayuncle.com does not. Clearly, if goibibo had the will, it would choose not to, but it won't. Why, because there is easy money to be made off unsuspecting customers?
[May 19, 2019] Ibibo Group / Goibibo customer support has been notified about the posted complaint.
Verified SupportIbibo Group / Goibibo Customer Care's response, May 20, 2019
Greetings from Goibibo.com
This is in regards to your booking id - GOHTLDMOBDSJHW7D.
We checked booking details and observed that our team already reverted with the closure.
For any dis-satisfaction or clarification required, please revert on the Ticket #27826045.
Assuring you best of our services.
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