Goibibo — policy in small-print and in b&w tactically designed to cheat? | |
Refer screenshot image that compares how goibibo mentions a policy in black &white and small print while it's competitor highlights the same in color. Q 1: mention of a policy designed tactically deliberately by goibibo to be easily missed to cheat unsuspecting customers like in the case of goibibo booking id htldsjhw7d? Q 2 : also, how does goibibo even encourage such partners imposing such moral-policing policies in 2019? Stayuncle.com does not. Clearly, if goibibo had the will, it would choose not to, but it won't. Why, because there is easy money to be made of[censored]nsuspecting customers? Was this information helpful? | |
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Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support May 20, 2019 Ibibo Group / Goibibo Customer Care's response Dear Nandi.P., Greetings from Goibibo.com This is in regards to your booking id - GOHTLDMOBDSJHW7D. We checked booking details and observed that our team already reverted with the closure. For any dis-satisfaction or clarification required, please revert on the Ticket #27826045. Assuring you best of our services. Regards, Team-Goibibo Jul 11, 2019 Updated by Nandi.P. This is when a complaint was marked 'resolved' by this forum on a previous complaint. Corrected after it was pointed out. Disappointed to see a repeat here again (REFER next pic below) | |
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