[Resolved] Goibibo — refund as promised | |||
Booking id : htleunhe6h I have been chasing and sending emails on [protected]@goibibo.com but there is no response nor any reply. I have already coordinated with the agent and they have denied that they receive any refund. I have been sending emails but there is no response nor any call. I need a callback from goibibo to call me and help me on this support. Was this information helpful? | |||
Jan 15, 2019 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Dec 07, 2018 Ibibo Group / Goibibo Customer Care's response Hi Bhavuk Dham, Greetings from Goibibo.com We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your concern, please be advised that we have checked and found that the management team has already advised you to liaise up with the agent from whom the booking was done. They will share the update regarding the refund. Assuring you best of our services. Regards, Team Goibibo. | |||
 Add a Comment | |||
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
35%
Complaints
5115
Pending
0
Resolved
1767
+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
Post your Comment