[Resolved] Goibibo — regarding refund of the dgs1xd, flight 6e178

muna1g

from Kanpur, Uttar Pradesh

Address:

Varanasi, Uttar Pradesh, 221005

I have booked a ticket from blr to vns with pnr dgs1xd, flight no. 6e178 which was scheduled to be on 2nd dec 18.
There was resechuding of this flight on 18th oct 18. After seeking an option for cancellation, i canceled this flight. Against this, the refund has been sent to your goibigo on the same date but i have not got a refund.

Kindly look into the matter and refund the money as soon as possible

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Nov 28, 2018

Complaint marked as Resolved

Ibibo Group / Goibibo customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2018

Ibibo Group / Goibibo Customer Care's response Hi Munesh,

Greetings from Goibibo.com.

This is in regards to your booking id: N6EDGS1XD

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

In reference to your concern, please be advised that we are checking it with the airline and we will get back to you at the earliest.

Assuring you best of our services.

Regards,
Team Goibibo.

Verified Support

Oct 24, 2018

Ibibo Group / Goibibo Customer Care's response Hi Hi Munesh,

Greetings from Goibibo.com.

This is in regards to your booking id: N6EDGS1XD

As discussed over the phone we have checked with the airline and found that the return sector was cancelled.

We have processed the full refund of the retune sector (INR9257) and it will be credited within next 5-7 business days.

For further queries feel free to write to us.

Team Goibibo