Goibibo.com — 23 hours layover time and more loss

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www.goibibo.com

Ticket No.[protected] Yet to travel from Sydney to Mumbai on Dec 18, 2015 for which ticket was booked 7 months prior and was scheduled to arrive at around 11 hours(Dec 19) at Mumbai. But now they are telling us that I have to wait for 23 hours in Kuala Lumpur and hotel accommodation will be given.So, eventually I am reaching after a day. I don't want such favor, just make me reach to the destination around same time because time is money and I have booked the tickets keeping all other appointments and connection in planning. Kindly accept any of the options below and solve my query which I filed a month prior after receiving an apology email and notification. Options: 1. SYD-KUL-MAD-BOM (reach BOM around 14 hours on Dec 19th) 2. SYD-KUL-BLR and Rs 10000 to arrange for connecting flights. Reasons for above offers: 1. I have to reach Indore which is my final destination If option 1 - I can take train to reach Indore If Option 2- I can book AirIndia flight from BLR-IDR for Rs. 10000 and reach the destination with 30kgs. 2. The proposal of hotel accommodation and favor is rejected because then I will reach mumbai in the night and there is no flight to Indore. I have to wait for another 7 hours and book a flight with extra luggage which will cost me 8000. Kindly take the matter seriously and airlines cannot cheat like this. What is the benefit of booking flights from reputed portals like yours. Stand Different and stand for the customers.