Goibibo.com — fraud of goibibo

Address:

New Delhi, Delhi

I am waiting for a Two refunds from Goibibo after auto-cancellation of my tickets by their operator. It has been more than 25 days of one cancellation and yesterday as well, When i booked my airtickets from delhi to mumbai, My amount is debited but my tickets has aborted and i get a msg, "your refund will be process in 4 hrs"...but still i didnt get the refund money credited in my account. There is no customer care service to speak about my complain nor a email ID mentioned on their website. On website 24*7 express care does not work when I try submitting my complain. The status shown on my Goibibo account shows refunded however it as never been credited back in my card. Even did not get my Gocash amount back which I had used during booking. My BOOKING ID:TYR[protected] and GOFLDANDbd03f[protected]