Goibibo.com — fraud of goibibo

 
2 Reviews
Delhi, Delhi, India
 Ankush Nagpal
I am waiting for a Two refunds from Goibibo after auto-cancellation of my tickets by their operator. It has been more than 25 days of one cancellation and yesterday as well, When i booked my airtickets from delhi to mumbai, My amount is debited but my tickets has aborted and i get a msg, "your refund will be process in 4 hrs"...but still i didnt get the refund money credited in my account. There is no customer care service to speak about my complain nor a email ID mentioned on their website. On website 24*7 express care does not work when I try submitting my complain. The status shown on my Goibibo account shows refunded however it as never been credited back in my card. Even did not get my Gocash amount back which I had used during booking. My BOOKING ID:TYR[protected] and GOFLDANDbd03f[protected]

Complaint Status


[Mar 23, 2015] Ibibo Group / Goibibo customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

goibibo is fraud

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    Customer satisfaction rating
    56%
    Complaints
    2435
    Pending
    62
    Resolved
    1326
    phone
    +91 92 1302 5552 [Goibibo]
    +91 12 4674 9000 [CEO]
    location
    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
    Goibibo.com - fraud of goibibo