Goibibo.com — Money got deducted from account but ticket not booked and also not refunded the amount

Address:

Pune, Maharashtra

On 21st march 2015 i was booking a flight from mumbai to bhubaneswar on the flight goair (G8-244) on the date of 23/04.2015 . I was booking with it my mobile application, i have cleared all the formalities before booking and via my credit card i have also paid the amount of Rs 4250 for my ticket booking . But money is deducted from account but ticket is not booked, then i booked another ticket on the same flight on the same day after 15-20 mins at that time money is deducted and also ticket is also booked . But that previous money which was deducted without ticket booking is not refunded to my account . I have written it to Goibibo Cust care but they did't reply me regarding this matter . Then i went to bank to know every detail they said that goibibo has taken 2 times Rs 4250 for one ticket booking and also didn't refunded the amount . So what to do now . please help me without any fault i am suffering in this type of tension .