Comments
Dear Sir/Madam,
I am very much upset with your service and consumer support.
Inspite of frequent calls to you about my refund status, you guys are keep telling me new things everytime, I call.as for example, one day I got response that airline has refunded the amount and it will be reflected into my account within 3 days, next time I heard that airline hasn't refunded my amount and when I called on again someone told me that it has been refunded to my account but truth is that I haven't got my back till now.
I have filed complaint against Goibibo in consumer court via Docket No.[protected] and 1408185 .Please use the same docket no. for further communication.
Regards,
I am very much upset with your service and consumer support.
Inspite of frequent calls to you about my refund status, you guys are keep telling me new things everytime, I call.as for example, one day I got response that airline has refunded the amount and it will be reflected into my account within 3 days, next time I heard that airline hasn't refunded my amount and when I called on again someone told me that it has been refunded to my account but truth is that I haven't got my back till now.
I have filed complaint against Goibibo in consumer court via Docket No.[protected] and 1408185 .Please use the same docket no. for further communication.
Regards,
Dear Yogesh Parth,
Greetings from Goibibo!
Have sent you a mail on your registered email id, kindly check.
We understand your disappoint and inconvenience this may have caused to you. Further, please note that validation is still pending from the airline/vendor, and as responsible service provider we would keep following up with them rigorously regarding your refund status.
Hence, we look forward for your cooperation and understanding in this matter,
Regards,
Goibibo Team
Greetings from Goibibo!
Have sent you a mail on your registered email id, kindly check.
We understand your disappoint and inconvenience this may have caused to you. Further, please note that validation is still pending from the airline/vendor, and as responsible service provider we would keep following up with them rigorously regarding your refund status.
Hence, we look forward for your cooperation and understanding in this matter,
Regards,
Goibibo Team
Dear Sir,
I am really frustrated with your service and Consumer Support and everything.
As per mail it says that I will be getting my money back in 5-7 Days but I haven't got my money back yet.
I think you guys are keep making story every time I call or drop a mail.
If an early and strict action is not taken within reasonable time, I am going to proceed with the filling court case against Goibibo via Docket No.[protected] and 1408185.
I hope that You will look into the matter and figure out a solution for it.
Regards,
I am really frustrated with your service and Consumer Support and everything.
As per mail it says that I will be getting my money back in 5-7 Days but I haven't got my money back yet.
I think you guys are keep making story every time I call or drop a mail.
If an early and strict action is not taken within reasonable time, I am going to proceed with the filling court case against Goibibo via Docket No.[protected] and 1408185.
I hope that You will look into the matter and figure out a solution for it.
Regards,
Dear Yogesh Parth,
Please note, as aforementioned earlier the refund has been already processed in your account on August 4, 2014.
Further, we have shared the refund details with you and you are requested to verify the transaction details with your bank or credit card coy.
Regards,
Goibibo Team
Please note, as aforementioned earlier the refund has been already processed in your account on August 4, 2014.
Further, we have shared the refund details with you and you are requested to verify the transaction details with your bank or credit card coy.
Regards,
Goibibo Team
Dear Sir,
Thank you for details.
I haven't got any Money in my bank account.I will cross verify with the bank regarding this.
Moreover I am suppose to get a refund of around Rs.37, 500.
I want to know where is my rest of the money?
Regards,
Yogesh Parth
Thank you for details.
I haven't got any Money in my bank account.I will cross verify with the bank regarding this.
Moreover I am suppose to get a refund of around Rs.37, 500.
I want to know where is my rest of the money?
Regards,
Yogesh Parth
I have contacted the bank and they are saying that there is no refund done on the date 4 august 2014 for the amount of 24, 554.More over they are investigating into the situation right now.
I am suppose to get Rs 37, 052 not Rs.24, 554 so where is my rest of the money??
I am suppose to get Rs 37, 052 not Rs.24, 554 so where is my rest of the money??
Thank you for your support.
I think that it would be much better if your improve your customer services and almost everything I guess!
Regards,
Yogesh Parth
I think that it would be much better if your improve your customer services and almost everything I guess!
Regards,
Yogesh Parth
As discussed earlier, the refund was pending from airline's end.
Also, please note Goibibo is a facilitation platform and shall be in a position to process customer refunds against flight tickets only if the same have been refunded by the respective Airline.
Further, the refund has been processed in your account.
Also, please note Goibibo is a facilitation platform and shall be in a position to process customer refunds against flight tickets only if the same have been refunded by the respective Airline.
Further, the refund has been processed in your account.
i want more details about this transaction
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Inconvenience is regretted.
We are getting the issue scrutinized on priority and will share update with you maximum within 72 hours.
Regards,
Goibibo Team