Gojavas Courier — Fake attempts for reverse pick up being registered on the website

Address:New Delhi, Delhi, 400084
Website:gojavas.com

Hi,

This is to inform the ridiculousness of the reverse pick up arranged by your organization.
The supposed reverse pick up order no 1141343 is apparently being attempted for the past 4 days, and according to the website GoJavas, I haven't been available for the reverse pick up. I have been receiving messages from GoJavas that the reverse pick will be attempted since the past 4 days.

However, I have been staying at home for the past 4 days to ensure that I am available for the reverse pick up, and yet, no one has shown up to collect the reverse pick up package.

The gentleman (Ph no.: [protected]) from GoJavas who was supposed to come for the pick up answered my call once (and assured that he will be here today by 12 PM to pick up the package for reverse pick up) and then went out of coverage area since then.

I hope this is not another sham to ensure that the exchange is not implemented.

Disappointingly your customer again,
Dr. Seeta Mishra

[protected][protected][protected]-
Tel: [protected]

LinkedIn profile: https://www.linkedin.com/profile/preview?vpa=pub&locale=en_US

- Coming together is the beginning, keeping it together is progress, working together is success - Henry Ford
Was this information helpful?
No (0)
Yes (0)
Gojavas Courier customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,

We came across your concern and reviewed it. As we can see, your order has been picked up already http://gojavas.com/docket_details.php?pop=requestid&docno=1141343+ Should you require any further assistance from us, please feel free to reach out.


Regards,
Team gojavas
The organization did not have the courtesy to respond with an apology or return my phone calls.
This was a priority pick up. Hence, getting the order picked up a week after the scheduled and expected pick up (along with all fake delivery attempts and the frustration that ur customer had to go through to get this done) does not really resolve the issue.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Gojavas Courier
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    172
    Pending
    39
    Resolved
    79
    Gojavas Courier Phone
    +91 12 4440 5730
    Gojavas Courier Address
    C-007, LGF Sushant Shopping Arcade, Sushant Lok 1, Gurgaon, Haryana, India - 122009
    View all Gojavas Courier contact information