Golden Forest India Ltd — mismatch

Am filling Claim Form of Golden Forests India Ltd. 10/10/2018
After filling all my details When I click NEXT, a pop-up message shows "name/amount/receipt number mismatch" and sometimes "account number is invalid". I HAVE ENTERED CORRECELY ACCOUNT NO.
My Account No. RUB145470
Reciept No. RU/97/13521
I tried all option ...please help.. wht should i do so kindly reply me soon...
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