Golden Forests India Ltd — account error

Would like to solve the issue regarding filling of claim form details in the start section. I am shiv singh rathoure (Depositor), holding a account in golden forests (India) limited (Gfil limited) bearing the account no: 01/9/lsb232340. And my mobile no. Is ([protected]) after filling all my details and submitting the details in the first section, i'm unable to move to the next section where it is generating a pop-up message as account number is invalid and shows name/amount/receipt number mismatch sometimes... I hereby request you to please solve this issue as soon as possible.
Thanking you sir!...