Golden Forests India Ltd — Check issued by the company is non CTS and bank isn't allowing us to submit kindly re-issue new CTS check

My father had invested an amount of rupees 1000 in Golden Forests India Ltd. on 26/06/1997. The maturity date was 02/08/2021. Company had issued a cheque from state bank of patiala. The maturity amount is 2, 22, 001 rupees.
Issued cheque is non CTS in bank words and they cannot process that Please help me with this how I can claim the amount or how can I get the fresh CTS cheque.

[protected]@gmail.com
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details:
zone 4
ST. no.JED97-1708/457558
RECEIPT NO.- RU/97/22315
ISSUE DATE-26/06/1997
CUSTOMER NAME-Suresh Chandra tripathi
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