Golds Gym — fraud by golds

Address:

Golds gym mahanagar, Lucknow, Uttar Pradesh, 226006

Membership of golds was offered to our client ms swati verma (Membership no 7676) on the pretext of availability of transfer option on inter city basis to delhi.

We have requested many times but the staff at golds mahangar is not co-operating and is not allowing transfer. They are saying that this is not golds anymore and energy fitness is now the owner. However, the receipts and board used is still of golds only. Annual membership received from my client is valid from 20.05.2019 till one year as you may observe from the membership no and records available with you. Anyways, under the contract act 1872 and consumer protection act 2019, the money has been received by golds on the basis of one year contract from my client and golds is now not honouring the terms and conditions of the same. The staff is not allowing us to talk to the manager.in the absence of availability of transfer option we had requested for refund which also they have denied. On giving them the attached letter, they have refused to receive the letter.

On telling them that we are going for legal option, they have told us that they are now ready to give transfer but asked for transfer fee of rs 3000 instead of 1100 as was mentioned in the brochure.

Again we followed up for many days they got ready to the transfer fee amount of rs 1100.

Now they are making absurd calculations and transferring incorrect amount to gold's gym palam vihar

The date of transfer to golds palam vihar is 06.11.2019. We are requesting to provide the detailed calculation for transfer amount (Around rs 5000 they are telling instead of rs6200 according to calculation we have received from golds palam vihar) and arrange for the transfer immediately or refund the balance amount whichever suits you.

In the absence of any response to this letter, our client dr swati verma (Mem no 7676) is contemplating legal recourse firstly through district consumer forum and later on through courts. Shikhar verma chartered accountant [protected]