Gonoise.com — defective product sent

Address:

22/2 First Floor, Old Rajinder Nagar, New Delhi, New Delhi, Delhi, 110060

I purchased noise x5 shots from myntra and it was delivered to me on 19/11/2019 and the product was defective. It is not getting charged. And i raised a complaint with noise on 23/11/2019 when i tried to charge them and they arey not getting charge. They are asking me to send the product to them on my expenses. When i replied to them that why should i pay the expenses and now they have sent me an email saying this has been resolved and they are not repling to my emails also.

Regards
Ridhima